Contact information

Last updated: May 7, 2026

1. CUSTOMER SUPPORT
We are committed to providing reliable and responsive customer support.

If you have any questions regarding your order, shipping, returns, or general inquiries, please contact us using the details below.

2. CONTACT DETAILS

Email: info@sennireuk .com

3. SUPPORT AVAILABILITY
Our customer support team is available:

Available 7 days a week, 9am to 5pm

Response time: within 24 to 48 hours

We aim to respond to all inquiries as quickly as possible.

4. ORDER SUPPORT
For faster assistance, please include:

Your order number
The email used for the purchase
A clear description of your request

5. SHIPPING AND DELIVERY ISSUES
If you are experiencing issues with your delivery, such as:

Delayed shipment
Missing package
Tracking issues

Please contact us and we will assist you promptly.

We take full responsibility for ensuring your order is delivered successfully.

6. RETURNS AND REFUNDS
For all return or refund requests:

We handle all cases in accordance with our Return and Refund Policy and applicable EU and UK consumer protection laws.

7. TECHNICAL SUPPORT
If you experience issues with:

Website access
Checkout process
Payment errors

Please contact us and we will resolve the issue as soon as possible.

8. BUSINESS INFORMATION

Registered Address: C. de la Sierra de Palomeras, 33, Villa de Vallecas, 28031 Madrid, Spain

9. COMPLAINTS
If you are not satisfied with our service, please contact us first so we can resolve the issue.

We are committed to fair and transparent resolution of all customer concerns.

10. RESPONSE COMMITMENT
We aim to:

Respond within 24 to 48 hours
Provide clear and helpful solutions
Resolve issues as quickly as possible

Customer satisfaction is our priority.

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